Business Services

When your computer system goes down, your business is dead in the water. Smart business owners know that the time to deal with computer problems is before they even happen by putting a comprehensive maintenance and service plan in place with a qualified technology partner. And you can have no better partner than Computer Troubleshooters.

Each local Computer Troubleshooters office is independently owned and operated, but it leverages the strength and expertise of our worldwide network. Literally thousands of business owners rely on their local Computer Troubleshooter to manage their computer systems and ensure peak performance and productivity among their employees. We think you should too.

Proactive Service Plans:

Managed Services Plan:
With Business Enhanced Support Technology (B.E.S.T.), the industry’s leading support plan for small businesses you will receive unlimited monthly support for a simple flat monthly fee. If at anytime your computer or network is down, we’ll pay you $100 for every hour you lose*. That’s our No-Downtime Guarantee.*

VoIP: Internet Phone Service
Every small business needs an affordable, professional communications solution. Today’s IP-based telephony systems are light years ahead of older proprietary phone systems, making it easy to add features that were once available only on the most expensive phone solutions. IP Telephony systems can start under $1000 depending on the features desired.

Mobility Solutions: PDA’s & Smartphones:
Information on demand in today’s workplace is critical. We provide end to end management for your workforce PDA’s and Smartphones including iPhone, Blackberry and Android phones so your workplace is productive and secure.

Backup & Disaster Recovery:
It’s something no business owner wants to think about: What would happen if tomorrow all your data were gone? All your client records, emails, documents, accounting files, artwork, and HR files gone? History tells us that almost half (43%) of business who suffer catastrophic data loss will never reopen, and even more will be out of business within a year. Small businesses are among the most vulnerable because too-often they lack full-time IT support, which means backups may not be running, or may not be backing up all critical files.

Cloud Computing (SaaS):
SaaS is just a fancy way to talk about software on-demand. Many applications, including customer databases, Exchange & general email, SharePoint collaboration tools, Blackberry services, and web meeting software just to name a few, can be easily hosted elsewhere and accessed via the Internet. These services allow access from any web-enabled PC, reducing backup and data loss concerns   The hosting provider takes care of those details for the client.

Hardware Support, Troubleshooting and Repair:
We troubleshoot and repair any hardware that’s currently not working properly. We can even provide replacements if necessary.

Software Installation and Support:
The only thing that is more tedious than installing today’s complex applications is keeping up with the necessary upgrades. We can install and optimally configure all your new programs, and make sure that all of your applications are properly updated.

Software Troubleshooting:
If your software is not functioning properly, we can troubleshoot the root cause of your problems and get your system humming again fast.

Hardware Upgrades:
If the PCs on your network take forever to boot up, or if your programs are running slowly, your computers may need a memory upgrade.  Often, there’s no need to purchase a whole new system. We can outfit your current PCs with more memory, new DVD/RW drives, larger, faster hard drives, faster video cards, or any other upgrades you may need.

Internet and Email Setup and Assistance:
Modern office environments rely on increasingly complex arrangements of email, internet, remote data access and portable/handheld web-browsing capabilities.  We know about all of the latest gadgets and innovations. More importantly, we have the expertise to combine all these new capabilities into a seamless work environment, whether your employees are working in the office or in the field.

Virus Protection and Internet Security:
With all the viruses out there, not to mention the scammers and spammers trying to gain access to your private data through spyware, adware, malware, and other necessities, you need the kind of bullet-proof virus protection and internet security tools that we specialize in providing to our clients. And if you’ve been infected, we can scrub your system clean and help make sure it doesn’t happen again.

Networking:
Networked computing is at the core of almost all business operations. Each of your employees needs to be in constant contact with each other and all your vital documents, to ensure that they can collaborate on projects in the most productive and efficient manner. Computer Troubleshooters are the networking experts and can help make sure your system operates at peak performance.

Regular Cleaning and Maintenance:
Few people realize how important it is to keep their sensitive electronic components clean and dust free. We offer regular cleaning and maintenance services, to ensure your PCs keep working the way they should.

Training:
The most expensive and sophisticated technology available is literally useless to your business if your employees don’t know how to use it. We provide clear, focused training on all hardware and software, so that you can be sure your company is using its technology efficiently.

Independent Advice and Consulting:
Purchasing new computing equipment can be a minefield for business owners. You want to get hardware and software that will actually serve the needs you have, in a cost-effective manner.  But you also need to be certain what you purchase will integrate with your current systems. And who has time to do the necessary research when you have a business to run? Our clients trust us for honest, unbiased advice when making these critical decisions.

With all these services and so many more is it any wonder that Computer Troubleshooters is the world leader in computer repair and support?

If you’re ready to trust us with the lifeblood of your business, call Computer Troubleshooters today. Keeping your business in business is what we do best.